As former lead kidnapping negotiator for the FBI, master negotiator Chris Voss trains and advises leaders on complex mediations. In this engaging interview, Paula Faris draws out stories from bank robbery and kidnapping negotiations–drawing out transferrable learnings along the way. Learn how Chris uses the specific techniques of mirroring, positive endings and identifying fear to build the tactical empathy that leads to positive outcomes.
Chris Voss
CEO & Founder | The Black Swan GroupPaula Faris
Founder | CARRY Media™Episode 067: Chris Voss and Paula Faris on Negotiation
TOPICS IN THIS PODCAST
Conflict ManagementLeading OthersRelational IntelligenceAs former lead kidnapping negotiator for the FBI, master negotiator Chris Voss trains and advises leaders on complex mediations. In this engaging interview, Paula Faris draws out stories from bank robbery and kidnapping negotiations–drawing out transferrable learnings along the way. Learn how Chris uses the specific techniques of mirroring, positive endings and identifying fear to build the tactical empathy that leads to positive outcomes.
On This Podcast
Chris Voss
The Black Swan Group
Chris Voss founded The Black Swan Group, a firm that provides training and advises Fortune 500 companies through complex negotiations. A 24-year veteran of the FBI, he was the lead international kidnapping negotiator and was trained not only by the FBI, but by Scotland Yard and Harvard Law School. In his book, Never Split the Difference: Negotiating As If Your Life Depended On It, Voss breaks down these strategies so that anyone can use them in the workplace, in business or at home.
Paula Faris
CARRY Media™
Paula Faris is an Emmy-Award winning journalist, speaker, best-selling author of Called Out: Why I Traded Two Dream Jobs For A Life Of True Calling, and host of the Paula Faris Faith & Calling podcast, where she talks to inspirational people about what they're called to do and who they're called to be. Faris spent the last nine years at ABC news, during which she was co-anchor of Good Morning America weekend edition and co-host of The View. While at the network she reported on everything from politics, news and entertainment to sports and faith. In 2022, Faris launched CARRY Media™ with the desire to champion, advocate and celebrate working mothers across America.